How we work

The foundation's process, step by step.

  1. 01

    Consultation

    You tell us about your situation and share the medical documents. We help you make sense of it: if needed, we arrange to clarify, confirm, or review the diagnosis and get opinions from other specialists.

    The foundation's ambulances among emergency vehicles at a clinic
  2. 02

    Finding treatment

    We search for clinics and specialists experienced with this specific diagnosis — at home and abroad. We come back to you with concrete options.

    Olesya Oleksandrivna next to a Berlin emergency service ambulance
  3. 03

    Arranging transportation

    Once the clinic is confirmed, we organize the journey. This includes critically ill patients: with medical escort en route when their condition requires it.

    Ambulances at the hospital emergency entrance
  4. 04

    Ongoing support

    We are with you all the way — from the first request until you arrive for treatment. After that, we stay in touch and, when support is needed, help in whatever way we can.

    Ambulances at a clinic abroad

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